Motorcycle Repairs

So, I took the bike in last Saturday for the repairs on the belt drive. I got a call Tuesday morning that an issue had come up. In the process of replacing the belt, they had to remove the front pulley. When they wrenched on the nut that holds the pulley on, the output shaft on the transmission broke. For a little background info, the output shaft connects the transmission to the front pulley, which turns the belt, which turns the rear wheel. My initial thought was that the shop over-torqued the nut causing the break, but as it turns out a manufacturing defect caused the output shaft to develop a crack, which finally broke when they removed the nut. Repairing that involves taking apart the engine, a total parts/labor cost of about $2300. The shop called Kawasaki and informed me that Kawasaki would cover the parts, which amounts to about $600. So, I called Kawasaki, and they informed me they had already told the shop they were covering parts and labor. So, after calling the shop back and the shop calling Kawasaki, parts and labor will be covered. Whew! I gotta say, Kawasaki has been great with this, since I am not under warranty. Anyone looking to buy a bike should definitely check out Kawasaki. Now I just have to wait for the parts to get in and the repairs to get done. Should be finished by the end of next week.


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Location:Boulder, CO